One-step classify and index in Next® Mailroom

New feature for those who use Next® Mailroom for automatic processing of inbound communication. 

The whole idea of Next® Mailroom is to automate the processing of communication using automatic classification and advanced extraction of index information.

If the automatic classification fails, Next® Mailroom will automatically dispatch a manual classification task to human expert. Once this expert has performed the classification, Next® continues and applies its index extraction algorithms. If this fails, another manual index task is dispatched.

While this is extremely efficient for most type of correspondence, it is highly inefficient for correspondence where you in advance know, that even Next® Mailroom cannot contribute to either classification or indexing. 

For this scenario we have developed one-step classify and index.

With one-step classify and index, Next® users receives only one task: "Index manually".

Select classification and provide index info in one single task - using a dialog window 

Select classification and provide index info in one single task - using fast indexing 

When you are able to do both actions in one task, you save time and effort. 

For the techies

The Next® Mailroom process has been changed to reference to the Scan to Next® process as a callable sub-process. Thereby it also becomes much easier for customers to upgrade from Scan to Next® to Next® Mailroom - light edition, or full edition. 

In Next® Mailroom you get the option to define that a classification is for 'manual' processing. When a classification is defined as 'manual', automatic extraction of index values is not done. Unstructured scanned paper documents, are the type of correspondence relevant for a 'manual' classification.

Additional information

Please refer to the online product guide for additional information on this feature, once it is released.

Commercial terms and conditions

This new feature is available, at no additional cost, to users with an active service plan and a license for Next® Mailroom. Any consultancy assistance will be invoiced.


Despite our best efforts, we may be forced to change both content and expected delivery of future product updates without notice.  



One-step classify and index in Next® Mailroom 


New feature



Release time:

April 2020

Affected products:

Next® Mailroom


End user



Responsible product manager:

Steen Munksgaard




Steen Munksgaard