Clean-up tools for rogue processes and tasks

New tools for experienced Next® specialists working with processes.  

When you setup new and custom processes in Next®, you will from time to time experience that tasks end up in unpredicted and less than well defined states. Well-designed processes - as the standard processes in Next® Invoices, Mailroom, and Contracts - always comes with methods to cancel and clean-up tasks that has ended up in an unexpected state. New and custom processes, sometimes do not.

Cancel Processes and Cancel Tasks are two new specialist batch tools to help you you clean-up such issues without the need to involve software engineers. The tools have the ability to cancel tasks, abort processes, and to delete any involved documents. Great care should be taken when using these tools, and please bear in mind that they are intended for Next® specialist only. 

The business log

When you cancel a task, abort a process, or delete a document is is logged in the business log.

Future enhancements

These tools are truly specialist tools only. Currently they are available to everyone with access to Admin. In a future release this availability will be restricted further to members of the Next® Product Specialist user group. Also, will the UI include a warning message. 

For the techies

The tools a implemented as batch jobs.

When you cancel a task, the associated process is also aborted.  

Additional information

Please refer to the online product guide for additional information on this feature, once it is released..

Commercial terms and conditions

This new feature is available at no additional cost, to users with an active service plan.

Any consultancy assistance needed for implementation will be invoiced.


Despite our best efforts, we may be forced to change both content and expected delivery of future product updates without notice.  



Clean-up tools for rogue processes and tasks


New feature



Release time:

January 2021

Affected products:

Next® Contracts
Next® Emails
Next® Enterprise Archive
Next® Invoices
Next® Mailroom





Responsible product manager:

Kim Hellum




Kim Hellum